Support automation
Answer recurring questions and prepare handoffs for sales, service, and operations teams.
AI agents for Swiss companies: customer support, workflows, and knowledge bases with controlled actions, human approval, and platform operation in Swiss data centers.
Answer recurring questions and prepare handoffs for sales, service, and operations teams.
Extract and summarize information from contracts, forms, invoices, claims, and reports.
Help employees find trusted answers from company policies, procedures, and documentation.
The platform runs in Swiss data centers at PHOENIQS Technologies and Infomaniak. AI projects additionally need clear rules for data sensitivity, model providers, and actions that require human approval.
Platform operation in Swiss data centers, with GDPR/nDSG expectations for data use and integrations.
Validate one workflow before expanding AI across the organization.
Keep sensitive decisions and external actions under human approval.
Meet privacy and data protection expectations with controlled rollout and clear approvals.