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Beyond-Bot.ai + canny
Canny is a customer feedback management platform that helps teams collect, analyze, and prioritize user feedback to build better products.
What You Can Do with this Integration
Automate Data Entry
Automatically sync new contacts or deals from Beyond-Bot.ai to canny.
Enrich Customer Profiles
Use Beyond-Bot.ai to find and add new information to your records in canny.
Trigger Workflows
Start automated workflows in canny based on conversations with your virtual expert.
Available Actions
Here are the specific actions your virtual expert can perform within canny.
Canny Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Canny Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Canny Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Canny Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Canny Create Or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Canny Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Canny Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Canny Create Vote
Tool to create a vote for a post. use when you need to record or migrate a user's vote on a post, optionally setting priority or original creation time. example: create a vote for postid abc123 with voterid user 456.
Canny Delete Comment
Tool to delete a comment. use when moderation is required to remove a specific comment by its id. example: "delete the comment with id 553c3ef8b8cdcd1501ba1238."
Canny Delete Post
Tool to delete a post. use when you need to permanently remove a post by its id. example: "delete the post with id 553c3ef8b8cdcd1501ba1238."
Canny Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Canny Delete Vote
Tool to delete a vote. use when you need to remove a user's vote from a specific post by its id. example: "delete the vote from postid abc123 for voterid user 456."
Canny List Boards
Tool to list all boards. use when you need to retrieve every board for your company after authentication.
Canny List Categories
Tool to list categories. use when fetching categories for a specific board by its id.
Canny List Comments
Tool to list comments for posts, boards, or authors. use after authentication to fetch comments with optional filters.
Canny List Companies
Tool to list companies associated with your canny account. use after authentication to retrieve companies with pagination support.
Canny List Opportunities
Tool to list opportunities linked to posts. use when you need to fetch customer opportunities synced from crm.
Canny List Posts
Tool to list posts with various filters. use after selecting a board or to search/filter posts.
Canny List Tags
Tool to list tags. use when fetching tags optionally filtered by board id and handling pagination.
Canny List Users
Tool to list end-users in your workspace. use when you need to fetch and paginate through your workspace's users.
Canny List Votes
Tool to list votes for a post. use after retrieving post details to view voters.
Canny Retrieve Board
Tool to retrieve details of a board by its id. use when you need metadata for a specific board.
Canny Retrieve Tag
Tool to retrieve details of a tag by its id. use after obtaining a valid tag id.
Canny Retrieve User
Tool to retrieve user details by canny user id, app user id, or email. use when you have exactly one identifier and need full user information. example: "retrieve user with email user@example.com"
Canny Update Post
Tool to update post details. use when you need to change a post's title, details, eta, images, or custom fields.