+Beyond-Bot.ai + Delighted
Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.
What You Can Do with this Integration
Automate Data Entry
Automatically sync new contacts or deals from Beyond-Bot.ai to Delighted.
Enrich Customer Profiles
Use Beyond-Bot.ai to find and add new information to your records in Delighted.
Trigger Workflows
Start automated workflows in Delighted based on conversations with your virtual expert.
Available Actions
Here are the specific actions your virtual expert can perform within Delighted.
Add Person To Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Add Person To Autopilot Sms
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Create Or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Get Autopilot Sms Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
List Autopilot Sms Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
List Bounced People
Tool to retrieve all bounced people for your account, ordered by bounce time (oldest first). Use when you need to identify email addresses that have bounced. Supports pagination via per_page and page parameters, and optional Unix timestamp filters (since, until) to restrict results to specific time ranges.
List People
Tool to retrieve all people for your account in creation order. Use when you need to list contacts, filter by email or phone number, or paginate through your people database. Supports cursor-based pagination via Link header and optional time-based filtering. Note: email and phone_number filters are mutually exclusive.
List Survey Responses
Tool to retrieve all survey responses for your account with pagination support and optional filtering. Use when you need to access survey feedback data, filter by date range, trend, person, or sort by creation/update time. Supports expanding person details and notes.
List Unsubscribed People
Tool to retrieve all unsubscribed people for your account, ordered by unsubscribe time (oldest first). Use when you need to identify people who have unsubscribed. Supports pagination via per_page and page parameters, and optional Unix timestamp filters (since, until) to restrict results to specific time ranges.
Unsubscribe Person
Tool to add a person to your unsubscribe list, preventing them from receiving any future surveys via email. Use when you need to permanently unsubscribe someone from all email surveys. This is functionally equivalent to the person clicking Unsubscribe within a survey.