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Beyond-Bot.ai + superchat
Superchat is a unified messaging platform that enables businesses to communicate with customers across multiple channels, including WhatsApp, Instagram Direct, Facebook Messenger, Email, and more.
What You Can Do with this Integration
Automate Data Entry
Automatically sync new contacts or deals from Beyond-Bot.ai to superchat.
Enrich Customer Profiles
Use Beyond-Bot.ai to find and add new information to your records in superchat.
Trigger Workflows
Start automated workflows in superchat based on conversations with your virtual expert.
Available Actions
Here are the specific actions your virtual expert can perform within superchat.
Superchat Create Contact
Tool to create a new contact. use when you need to register contact details before sending messages.
Superchat Create Template Folder
Tool to create a new template folder in superchat. use when you need to organize message templates into folders before populating them.
Superchat Delete Webhook
Tool to delete a specific webhook by its id. use when you need to remove an obsolete or compromised webhook after confirming its id. example: delete webhook wh 12345.
Superchat Get Contact
Tool to retrieve details of a specific contact by its id. use when you need to view a contact's information after verifying its existence. example: "fetch contact info for id abc123".
Superchat Get File
Tool to retrieve metadata of a specific file. use when you have the file id and need file information before downloading.
Superchat Get User
Tool to retrieve details of a specific user by their id. use when you need to view or manage a user's profile. example: "fetch user info for id '123e4567-e89b-12d3-a456-426614174000'".
Superchat List Channels
Tool to list all channels. use when you need to fetch available channels, optionally paginated by `limit`, `after`, or `before`.
Superchat List Contacts
Tool to list all contacts. use when you need to fetch the full list of contacts for selection or reporting.
Superchat List Conversations
Tool to list all conversations. use when you need to retrieve all conversation ids and metadata, optionally paginated.
Superchat List Custom Attributes
Tool to list all custom contact attributes. use when you need to retrieve definitions of custom contact fields in your account.
Superchat List Inboxes
Tool to list all inboxes. use when you need to retrieve inbox ids and metadata before sending or organizing messages.
Superchat List Labels
Tool to list all labels. use when you need to fetch available labels, optionally paginated.
Superchat List Templates
Tool to list all message templates. use when you need to fetch available message templates.
Superchat List Users
Tool to list all users. use when you need to retrieve a directory of all workspace users.
Superchat List Webhooks
Tool to list all webhooks. use when you need to retrieve all webhooks configured in the workspace.
Superchat Update Contact
Tool to update information for a specific contact in superchat. use after retrieving a contact to modify its name or attributes. example: "update contact co 12345 to change first name to jane."
Superchat Update Webhook
Tool to update the details of a specific webhook. use when you need to modify an existing webhook's url, events, or status.