Beyond-Bot.ai + Zendesk

Zendesk provides customer support software with ticketing, live chat, and knowledge base features, enabling efficient helpdesk operations and customer engagement

What You Can Do with this Integration

Automate Data Entry

Automatically sync new contacts or deals from Beyond-Bot.ai to Zendesk.

Enrich Customer Profiles

Use Beyond-Bot.ai to find and add new information to your records in Zendesk.

Trigger Workflows

Start automated workflows in Zendesk based on conversations with your virtual expert.

Available Actions

Here are the specific actions your virtual expert can perform within Zendesk.

Count Zendesk Organizations

Count the number of organizations in zendesk.

Create Zendesk Organization

Create an organization in zendesk.

Create Zendesk Ticket

Create a ticket in zendesk.

Delete Zendesk Organization

Delete an organization in zendesk.

Delete Zendesk Ticket

Delete a ticket in zendesk.

Get Zendesk About Me

Get information about the owner account in zendesk.

Get Zendesk Organizations

Get all organizations in zendesk.

Get Zendesk Organization

Get information about a specific organization in zendesk.

Get Zendesk Ticket

Get ticket details from zendesk.

List Tickets

List zendesk tickets with pagination and filtering.

Reply To Zendesk Ticket

Action to reply to a zendesk ticket by adding a comment.

Update Zendesk Organization

Update an organization in zendesk.