Beyond-Bot.ai Logo+
Crisp logo

Beyond-Bot.ai + Crisp

Crisp is a customer messaging platform for managing conversations, contacts, operators, helpdesk content, campaigns, and workspace settings.

customer supportcomposioexperimentalNo managed auth

Was du mit dieser Integration tun kannst

Dateneingabe automatisieren

Synchronisiere automatisch neue Kontakte oder Deals von Beyond-Bot.ai nach Crisp.

Kundenprofile anreichern

Nutze Beyond-Bot.ai, um neue Informationen zu finden und in Crisp zu ergänzen.

Workflows auslösen

Starte automatisierte Workflows in Crisp basierend auf Gesprächen mit deinem virtuellen Experten.

Verfügbare Aktionen

Diese Aktionen kann dein virtueller Experte in Crisp ausführen.

Assign Conversation

Assign a conversation to one operator or explicitly remove its current operator assignment.

Get Conversation

Get one conversation's status, assignment, inbox, visitor metadata, unread counts, and latest-message summary.

Get People Profile

Get one customer profile by its Crisp people ID or exact email address.

List Conversation Messages

Return a batch of messages from a conversation, optionally before, after, or around one millisecond timestamp.

List Conversations

List or search workspace conversations with support-focused filters, one page at a time.

List Inboxes

List configured Crisp inboxes and their operator/team membership, one page at a time.

List Operators

List workspace operators and pending members with their IDs, roles, and current availability.

List People Profiles

List or search customer profiles by text, creation date, and sort order, one page at a time.

Move Conversation To Inbox

Move a conversation to a specific Crisp inbox, or remove its inbox categorization when inbox_id is null.

Send Conversation Message

Send a visitor-visible text reply to an existing Crisp conversation immediately; this external communication is irreversible.

Update Conversation Meta

Update support-relevant visitor details, subject, segments, or custom data on a conversation without replacing unspecified fields. Provide at least one field to update.

Update Conversation State

Set a conversation to pending, unresolved, or resolved.