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Beyond-Bot.ai + freshdesk
Freshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient helpdesk operations and better customer experiences
What You Can Do with this Integration
Automate Data Entry
Automatically sync new contacts or deals from Beyond-Bot.ai to freshdesk.
Enrich Customer Profiles
Use Beyond-Bot.ai to find and add new information to your records in freshdesk.
Trigger Workflows
Start automated workflows in freshdesk based on conversations with your virtual expert.
Available Actions
Here are the specific actions your virtual expert can perform within freshdesk.
Freshdesk Create Ticket
Creates a new ticket in freshdesk.
Freshdesk Delete Ticket
Deletes an existing ticket in freshdesk.
Freshdesk Get Tickets
Retrieves a list of tickets from freshdesk.
Freshdesk List All Tickets
Lists all tickets in freshdesk.
Freshdesk Reply Ticket
Replies to an existing ticket in freshdesk.
Freshdesk Update Ticket
Updates an existing ticket in freshdesk.
Freshdesk View Ticket
Views an existing ticket in freshdesk.