Beyond-Bot.ai Logo+freshdesk Logo

Beyond-Bot.ai + freshdesk

Freshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient helpdesk operations and better customer experiences

What You Can Do with this Integration

Automate Data Entry

Automatically sync new contacts or deals from Beyond-Bot.ai to freshdesk.

Enrich Customer Profiles

Use Beyond-Bot.ai to find and add new information to your records in freshdesk.

Trigger Workflows

Start automated workflows in freshdesk based on conversations with your virtual expert.

Available Actions

Here are the specific actions your virtual expert can perform within freshdesk.

Freshdesk Create Ticket

Creates a new ticket in freshdesk.

Freshdesk Delete Ticket

Deletes an existing ticket in freshdesk.

Freshdesk Get Tickets

Retrieves a list of tickets from freshdesk.

Freshdesk List All Tickets

Lists all tickets in freshdesk.

Freshdesk Reply Ticket

Replies to an existing ticket in freshdesk.

Freshdesk Update Ticket

Updates an existing ticket in freshdesk.

Freshdesk View Ticket

Views an existing ticket in freshdesk.